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DocIntegrator for ServiceNow

Bring SharePoint and ServiceNow together. Multi-user editing and versioning without leaving ServiceNow context.

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Get the full value of your SharePoint investment within ServiceNow

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Association of managed content

DocIntegrator enables ServiceNow cases, incidents and tasks to reference managed content in SharePoint.

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Document viewing and editing

View and edit SharePoint documents and metadata without leaving the context of your ServiceNow solution.

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Content versioning and editing

Track version history, restore or view a previous version of a SharePoint document within ServiceNow.

Manage everything in one place

No need to switch back and forth between applications. Add documents directly to SharePoint from any ServiceNow table. Retrieve and edit documents inside ServiceNow. Save time, collaborate better and keep a single source of truth.

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DocIntegrator use cases for IT

Knowledge base article collaboration for select ITSM processes

Publish dashboard snapshot history for IT Operations Management (ITOM)

Collaborate on portfolio reports (ITBM)

DocIntegrator use cases for HR

Manage employee certifications and resumes as training and engagements are completed

Draft employee correspondence prior to onboarding and promotion

Track employee policy revisions

DocIntegrator use cases for customer service

Collaborate on customer correspondence

Easily collect large volumes of documentation related to customer issues

Provide better retention of customer service records

Want to see more?

DocIntegrator for ServiceNow is increasing efficiency and productivity for companies of all types. We'd love to show you how it might fit into your organization.