AI that manages tasks the way work actually happens

Tasker puts AI directly inside your task lifecycle — from the moment work arrives to the moment it’s resolved. Tasker ingests tasks from email, Teams, and transcripts, classifies them automatically, and routes them to the right person before a human touches the queue. And because Tasker uses an order-based model — not a rigid workflow engine — the AI adapts in real time when priorities shift, plans change, or work needs to be reopened.

Why Choose Tasker?

Predictive Task Management for Mission Operations

Tasker transforms operational activity into actionable insight using ServiceNow’s native analytics and machine learning capabilities. Through Tasker dashboards, leaders gain real time visibility into the flow of work across commands, directorates, and operational teams.

By leveraging ServiceNow Performance Analytics and platform native machine learning, Tasker helps organizations:

• Predict workload distribution across teams
• Identify operational bottlenecks before they impact mission execution
• Optimize task routing and assignment
• Provide leadership with predictive operational insight

This enables commanders and operational leaders to move beyond static reporting and manage operations with forward looking intelligence, improving accountability, speed of execution, and mission readiness.

TaskerAIBroker

The intelligence layer embedded at the front and center of every task workflow. TaskerAIBroker operates in two modes — ensuring work is understood from the moment it arrives and actionable at every step that follows.

AI that stays inside your authorization boundary

Tasker’s Bring Your Own Model (BYOM) architecture means you use the AI your agency has already approved — Microsoft 365 Copilot, a government-managed LLM endpoint, or another authorized model. No data is transmitted to commercial third-party LLM APIs. All AI processing occurs within the IL5 boundary of the ServiceNow National Security Cloud. Your procurement posture stays intact.

Highest Levels of Security

Tasker Suite meets the highest security standards, including FedRAMP High and U.S. Department of Defense IL5 certifications. Your data is protected in both on-premise and secure cloud environments.

Responsive WorkUI™

Manage your work from anywhere with Tasker’s responsive WorkUI™. Whether on desktop or mobile, you can access assignments, track progress, and collaborate seamlessly.

Reports & Dashboards

We leverage the power of ServiceNow to create robust, dynamic standard and custom dashboards capture the state of work being performed throughout the organization. Executives can review organizational performance while team and business unit leaders can see who is getting work done and where bottlenecks are impacting productivity. All dashboard data can be easily exported in one-click to .csv and .xlsx formats for further analysis and review.

Intuitive TaskFlow™ Builder

Empower your team to create, delegate, and manage tasks effortlessly with Tasker’s intuitive TaskFlow™ Builder. Build templates, adjust assignments, and make ad-hoc changes on the fly—ensuring no task is left behind.

Mobile Access

Tasker delivers the robust experience of a desktop to the palm of your hand. From task management to reporting, users at all levels in an organization can easily work smarter and faster, anywhere at anytime, with Tasker Mobile.

Templates

Leverage simple and robust task templates and build your own templates custom to your needs. Existing teams can customize and standardize work to be built just for them, and make it repeatable for the same scenario or multiple instances.

DTech Apps + ServiceNow

Built on the ServiceNow platform, Tasker helps organizations leverage and unlock their ServiceNow investment across the enterprise, keeping total cost ownership low and organizational productivity high.