One of the best ways to keep your team on track is through performance metrics. With the onset of a greatly increased remote workforce, it is more diﬃcult to tell how eﬀective your team is, and performance metrics are important to an organization’s success. Organizations must select their main performance metrics and focus on these areas because these metrics help guide and measure the success of an organization. Key success factors are only useful if they are measured and reported.
It can quickly become frustrating to work every day and complete your tasks without being aware of how you are doing compared to expectations, why you are doing them, or what goal you are trying to accomplish. Organizations that are using task management software that tracks and reports data related to performance metrics ﬁnd it easy to analyze performance metrics to ﬁne tune performance.
Many companies have come up with popular performance metrics like KPI’s (Key Performance Indicators), OKR’s (Objective and Key Results), and BSC (Balanced Scorecard). None of these or the others are magical solutions; however, there are many good features within all that may help you establish performance metrics that work for your organization.
When you are setting performance metrics, think about the overall goals of your business. How are your staﬀ’s daily tasks helping to propel your company toward those goals? Collaboration with your team may help increase staﬀ buy-in and understanding. If everyone is involved with setting metrics and determining the best steps to reach your goals, a greater sense of teamwork and responsibility from everyone involved is a distinct possibility.
The most eﬃcient method would be to employ task management software that provides task status reporting complimentary with your metrics. Once you’ve settled on your metrics, you can then break them down by group and, further, by an individual. Then, it is time to get to work and see the progress of each task and individual like you’ve never seen before!